Work arrangement: 100% onsite, Bukit Batok

Main function: Manage team of 3-4 credit control executives. Look into mortgage collections, collateral management, liaison with legal parties.

Reporting to: VP, Credit Control

In this key leadership role, you will play a critical part in optimizing our credit risk framework, driving collections performance and supporting the company’s financial health and growth objectives. If you thrive in a fast-paced environment and have a passion for building strong credit governance, apply with us today!

Key Responsibilities:

• Lead and manage the credit control team to ensure timely collection of outstanding debts.
• Review aging reports regularly and initiate appropriate collection actions.
• Develop and implement credit control policies, procedures, and strategies to ensure department’s effectiveness.
• Review aging reports regularly and initiate appropriate collection actions.
• Liaise with internal stakeholders (sales, finance, credit risk) to resolve billing or payment disputes.
• Work closely with legal counsel on debt recovery when necessary.
• Prepare monthly management reports on collection performance.
• Maintain strong relationships with key customers while ensuring compliance with company credit terms.
• Ensure compliance with internal controls and external regulatory requirements.
• Motivate, train and coach the junior executive.

Job Requirements:

• Degree in Accounting, Finance, Business Administration or related field.
• Minimum 7 years of experience in credit control, with at least 4 years in a managerial or supervisory capacity.
• Strong understanding of credit risk management and collection techniques.
• Excellent communication, negotiation and interpersonal skills.
• Knowledge of Secured Loans handling will be advantageous.  
• Ability to work under pressure and meet deadlines.
• Analytical and detail-oriented.
• Good leadership with strong problem-solving skills.